Returns and Refunds
Returns and Refunds
Our Promise
Your satisfaction is our priority. If you are not happy with your purchase, we will make it right.
Return Window
We accept returns within 7 days of delivery. Items must be unused and in original packaging.
How to Return
Email us at hello@shopculinara.com with your order number and reason for return. We will arrange pickup or guide you through the process.
Refunds
Refunds are processed within 5–7 business days after we receive the returned item. The amount is credited to your original payment method.
Damaged Items
If your item arrives damaged, send us a photo within 48 hours of delivery. We will replace it at no cost to you.
COD Orders
For COD orders, refunds are processed via bank transfer. Please share your bank details when contacting us.